6th World Nursing and Healthcare Conference
Ege University, Turkey
Title: Knowing of patients’ name and touch to them by nurses and doctors during communication and patients’ opinion about this issue
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Biography: Gul Gunes Celik
The study was conducted in order to define states of knowing of patients’ name and touch to them by nurses and doctors during communication and patients’ opinion about this issue. The research was held at thirteen services of a university hospital, between the dates of 1th May-1th August, 2015. The research was applied to 288 patients. “Data Collection Form” was used by researcher. This form was created by using literature. 52.1% (n=150) of the patients famale and 42.4% (n=122) of the patients had educational level primary school and lower than primary scool. 29% (n=86) of patients knew the names of nurses while 82.3% (n=237) of them knew the names of doctors. However most of the nurses (89.9%) and doctors (88.2) knew the names of patients. In terms of communication by touching it was detected that 26% (n=75) of the nurses and 42.4% (n=122) of the doctors touched their patients. It was detected that only 2.8% (n=8) of the patients felt disposed because of the nurses touching and 2.4% (n=7) of the patients felt disposed because of the doctors touching them. As a consequences of study it was seen that when healthcare workers know the names of their patients and touc them during communication the patients feel positively and their satisfaction increases.