Suzhen Liu
Sichuan University, China
Title: The blood pressure control and patients’ satisfaction with chronic illness management care provided by community health nurses
Biography
Biography: Suzhen Liu
Abstract
Client satisfaction is one of the desired outcomes of community health care. From 1999, chronic illness management care has being provided in community health agency in China. Now, It is one of basic task of community health. By the end of 2014, there were 397 community health centers in 21 cities of Sichuan. This study armed to assess blood pressure control, to discrible satisfaction level of hypertension patients in urban communities of Sichuan provienc, and to explore the relationship between blood pressure control and patients’ satisfaction. The cross-sectional survey was condacted. Convinence sampling and face-to-face interview were used. Totally, 2279 hepertension patients in urban communities in 12 cities completed questionnaire survey. 89.1% Questionnaires(2030) were effective. The results showed 1317(64.88%) community patients controled their high blood pressure successfully. The total satisfaction score was 3.91±0.67. The ranking of sub-satisfaction scale score from higher to lower was nursing etiquette, nursing technique, care provided by other health worker, following-up care by nurses, collaborating with other health workers and health guiding by nurses. There was statistic difference between satisfaction scores patients with successful blood pressure control or not (t=2.88, P=0.004). This finding indicated blood pressure control rate of patients received chronic illness management care provided by community health center were improved. However, patients did not satisfied with chronic illness management care provided by nurses. Promoting nursing care may increase blood pressure control of patients with hypertension.