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Aylin Guclu

Aylin Guclu

Selcuk University, Turkey

Title: The effect of nurses' work environment on their perceptions of the quality of care

Biography

Biography: Aylin Guclu

Abstract

Aim: This descriptive research was conducted to determine the relationship between the work environment and nurses' perceptions of the quality of care.

Method: The study was conducted with the nurses working in three different hospitals, a faculty of medicine, a training and research hospital and a public hospital, in Konya. The sample included 237 nurses. The data were collected using a preliminary information form that evaluated their sociodemographic and employment characteristics, the Work Environment Scale (WES) and the Care Attitude Scale-24 (CAS-24). Means, standard deviation and Pearson's correlation analysis were used for data evaluation.

Results: The nurses' mean WES score was 95.15±11.77, and their mean CAS-24 score was 4.98±0.70. A weak, positive, but significant relationship was found between the total WES score (r=0.366, p<0.05), institution quality management (one of its subdimensions) (r=0.418, p<0.05), professional relationships (r=0.398, p< 0.05) and perceptions of the quality of care. A very weak, positive, but significant relationship was found between these factors and the job satisfaction subdimension (r=0.171, p< 0.05).

Conclusion: The nurses' mean WES score and CAS-24 score were found to be higher than the midpoint of the scale, and a significant relationship was found between the nurses' perceptions of the quality of care and the WES sub dimensions.